A. SM HYPERMARKET
a. Combination of Supermarket and Department Store as response to customers’ needs as new retail offering.
b. Convenience through a first-rate indoor wet market, food and general merchandise store to provide one-stop shopping convenience for shoppers everywhere
c. The offering of a balanced mix of food and non food items
d. Invitation of concessionaires to provide fresh products that make the customers hooked on the concept of choosing items they want, at the quantities they prefer, and at the price they can afford.
e. Establishment of good relationship with concessionaires that goes beyond contract signing, making sure that they operate within SM standards by providing their staff with quality control and customer service training.
f. Non-stop innovation and introduction of new concepts to enhance the positive shopping experience in the stores.
B. PUREGOLD SUPERMARKET
a. Welcoming the buying public without a membership requirements;
b. Providing competent staff through effective customer service programs
c. Thriving smooth relationship with its suppliers to maintain price competitiveness
d. Usage of JDA MMS application under IBM system i550 server that covers all aspects of Puregold’s merchandising including buying, price changes and back orders with suppliers
e. Centralized back-end IT infrastructure facilities, including its main production servers and software applications, in its head office in
C. SHOPWISE SUPERMARKET
a. Providing Wise Club Program that allows loyal customers to earn points
b. Committing to best value shopping by guaranteeing lowest prices on selected products.
c. Embarking on a worthwhile mission in doing its small part in preserving the environment through promotion of reusable bags.
d. Providing attractive programs and services such as wheelchairs, gift checks, gift wrapping, credit cards, free rides, foreign exchange, bayad centers, smart money etc.
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